Access, sync, share and organize all your photos, music, videos and files over Wi-Fi® or USB between your BlackBerry 10 devices and your computer. 1 Music can be synced and shared between your BlackBerry 10 device and your PC or Mac, with support for both Windows Media Player® and iTunes. Download Details: Software Name: BlackBerry Mac Desktop Software v2.4.0.18 (Mac OS) File Name: BlackBerry Desktop Software.dmg: Download Size: 53 MB. Software Download for BlackBerry 10 Desktop Software: Downloading BlackBerry 10 Desktop Software Installer v1.2.0.52 (Windows OS) indicates a required field: Would you like to receive information about BlackBerry and/or BlackBerry products and/or services from BlackBerry or authorized third parties selected by BlackBerry?
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How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Mac OS
Article Number: 000019915 First Published: April 25, 2017 Last Modified: September 12, 2018 Type: Support
Environment
Blackberry Desktop Software For Mac
- BlackBerry smartphones running BlackBerry OS (version 4.5 to 7.1)
- BlackBerry Desktop Software
- Mac OS
Overview
Warning: The following procedure will delete all data and applications on the BlackBerry smartphone. Back up the data prior to performing this procedure. For instructions, see KB18776.
Note: Internet access is required on the computer in order for BlackBerry Desktop Software to locate updates for the BlackBerry smartphone.
To clean reload the BlackBerry Device Software, complete the following steps:
- Connect the smartphone to the computer and open the BlackBerry Desktop Software.
Note: If the smartphone is turned off or in a state where it cannot start up and it is connected to the BlackBerry Desktop Software, a prompt will ask if you would like to Cancel, Repair, or Retry the connection. Select Repair to start the clean reload process. - Click Applications.
Note: Once the reload process is completed, you can return to this menu and click Install/Remove Applications to reinstall specific applications to the smartphone. - Click Check for Updates >Show Other Versions.
Note: The Show Other Versions button will be dimmed and unavailable if the connected smartphone does not have any available software updates. - Select the current version of BlackBerry Device Software that is installed on the BlackBerry smartphone and click Select.
- Click the arrow next to Reload Options.
- Clear the Backup and restore device data and Back up and restore third-party applications check boxes.
- Click Reload.
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<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-1.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-1.jpg 600w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-1.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-1.jpg?w=300 300w' sizes='(max-width: 600px) 100vw, 600px' />
Have you ever wondered how you can save your BlackBerry® smartphone data to your Mac®? Well, wonder no more! BlackBerry® Desktop Software for Mac will quickly and easily save your information (even media files!) to your Mac. It never hurts to be prepared for those “what if” situations! Let’s take a peek at how you would go about creating an automatic backup, restoring a previous backup file and how to backup/synchronize any media that’s on your BlackBerry smartphone.
Let’s start by connecting your BlackBerry smartphone to your Mac using a USB cable. To enable automatic back up, select Device Options, then Back up. Here, you can schedule your Mac to back up your BlackBerry smartphone whenever it is connected on a daily, weekly or monthly basis, or even every time you connect your BlackBerry smartphone. Now that’s easy!
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-2.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-2.jpg 500w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-2.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-2.jpg?w=300 300w' sizes='(max-width: 500px) 100vw, 500px' />
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In addition to automatic backups, you can also perform a manual backup. To do this, open BlackBerry Desktop Software for Mac and click on the Backup icon that appears in the top right corner.
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-3.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-3.jpg 500w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-3.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-3.jpg?w=300 300w' sizes='(max-width: 500px) 100vw, 500px' />
You can then back up all of your data, or selected data such as your contacts or messages. You can also protect the backup file by adding encryption to it, which then requires a password to open the backup file contents. If you opt to encrypt the backup file, pick a password that you won’t forget, as the restore process does not provide any password hints.
Blackberry Desktop Software For Mac Os X 10.5
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-4.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-4.jpg 500w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-4.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-4.jpg?w=300 300w' sizes='(max-width: 500px) 100vw, 500px' />
Back up times can vary, depending on how much data is on the BlackBerry smartphone, so sit back and relax while the BlackBerry Desktop Software for Mac does the work for you!
What about media files? Let’s revisit the Summary screen, and this time, select Import Media.
Aer memories of old soundtrack. <img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-5.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-5.jpg 500w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-5.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-5.jpg?w=300 300w' sizes='(max-width: 500px) 100vw, 500px' />
Depending on how large your media card is, you can opt to delete the media from your BlackBerry smartphone after the import process by checking off the box in options.
Now, what if you lost your BlackBerry smartphone and need the information from that device for your new replacement? BlackBerry Desktop Software for Mac can come to the rescue!
On the summary page, we are going to select Restore from the top right corner. A menu will pop allowing us to select the file we want to restore. If the backup file was encrypted, the password will have to be entered in order to restore it. How to download fonts for cricut on mac. Similar to the backup process, you can select which data you want to restore to your BlackBerry smartphone.
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-6.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-6.jpg 500w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-6.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-6.jpg?w=300 300w' sizes='(max-width: 500px) 100vw, 500px' />
![Blackberry desktop software for macbook pro Blackberry desktop software for macbook pro](/uploads/1/1/9/5/119512431/523638245.png)
Restoring Media works a bit differently, as it is synchronized to your BlackBerry smartphone. On the righthand side of BlackBerry Desktop Software for Mac, select Music, Pictures and Videos.
Within Music, you can select by artists, playlists or genres, and even fill your media card with random songs from your library if you want.
Within Music, you can select by artists, playlists or genres, and even fill your media card with random songs from your library if you want.
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-7.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-7.jpg 600w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-7.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-7.jpg?w=300 300w' sizes='(max-width: 600px) 100vw, 600px' />
With your Pictures, you can transfer them all from your library, or specific ones by events or last import.
Blackberry Z10 Desktop Software For Mac
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-8.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-8.jpg 600w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-8.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-8.jpg?w=300 300w' sizes='(max-width: 600px) 100vw, 600px' />
In the Videos menu, you can select individual ones, or all of them.
<img src='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-9.jpg?w=800' alt='Back up and restore BlackBerry smartphone' srcset='http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-9.jpg 400w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-9.jpg?w=150 150w, http://rimhelpblog.files.wordpress.com/2011/03/blackberry-mac-backup-9.jpg?w=300 300w' sizes='(max-width: 400px) 100vw, 400px' />
When you are ready, click on the green sync arrows in the corner, and when it’s done synchronizing, your new BlackBerry smartphone will be just like your old one – at least data-wise!
Tip: If you don’t plan on using your old BlackBerry smartphone, you should consider performing a security wipe to remove any personal information before giving it to someone else. Check out the following post for an overview how to perform a security wipe – What is a security wipe and when should I use it?
If you have any questions about this feature, please leave a comment on this post or visit the BlackBerry Support Forums! Don’t forget to say hi on Twitter to @BlackBerryHelp.